Ellermann Flower Boutique and Florist Guide to Lane Crawford in Hong Kong
Lane Crawford, established in 1850, is one of Hong Kong’s premier luxury department stores, renowned for its curated selection of high-end fashion, beauty, jewelry, and homeware. With a rich history and a commitment to blending fashion, art, and design, Lane Crawford offers a unique shopping experience. This Ellermann Flowers’ guide provides an overview of its locations, offerings, and tips for visitors.
Ellermann’s shopping tips
Founded by Thomas Ash Lane and Ninian Crawford, Lane Crawford has evolved from a modest shop on Des Voeux Road to a leading retailer of luxury goods in Hong Kong and Mainland China. It is part of the Lane Crawford Joyce Group and is known for its innovative store design and extensive range of international designer brands. The stores merge fashion, art, architecture, and music to create a sophisticated shopping environment.
Locations in Hong Kong
Lane Crawford operates four stores in Hong Kong, each strategically located in major shopping hubs:
IFC Mall (Central)
Address: Shop 3025-3026/3031-3070, Podium Level 3, IFC Mall, 8 Finance Street, Central, Hong Kong
Opening Hours: 10:00 AM - 9:00 PM (Sun-Thur), 10:00 AM - 10:00 PM (Fri-Sat)
Highlights: The flagship store, featuring a vast selection of fashion brands (e.g., Thom Browne, Margiela, Gucci, Prada), a renowned fine jewelry department with over 50 brands, and a beauty section with premium brands like La Mer and Tom Ford. The store also houses SHÈ, a restaurant and cocktail lounge, ideal for a break during shopping.
Times Square (Causeway Bay)
Address: 1 Matheson Street, Causeway Bay, Hong Kong
Opening Hours: 10:00 AM - 9:00 PM (Sun-Thur), 10:00 AM - 10:00 PM (Fri-Sat)
Highlights: Known for its striking circular escalator and vibrant atmosphere, this location offers a wide range of luxury fashion, cosmetics, and accessories. It’s a favorite for its accessible street entrance and curated designer collections.
Pacific Place (Admiralty)
Address: 88 Queensway, Admiralty, Hong Kong
Opening Hours: 10:00 AM - 9:00 PM (Sun-Thur), 10:00 AM - 10:00 PM (Fri-Sat)
Highlights: This store focuses on homeware and lifestyle products, offering furniture and decor alongside select fashion items. It’s ideal for those seeking high-end home furnishings.
Canton Road (Tsim Sha Tsui)
Address: 3 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
Opening Hours: 10:00 AM - 9:00 PM (Sun-Thur), 10:00 AM - 10:00 PM (Fri-Sat)
Highlights: Located in a bustling shopping district, this store offers a comprehensive selection of menswear, womenswear, shoes, and accessories, catering to luxury shoppers in Kowloon.
What to Expect
Fashion: Lane Crawford carries over 600 luxury brands, including Alexander McQueen, Balenciaga, Valentino, and Stella McCartney, alongside emerging designers like Sacai and The Row. The Young Contemporary Designers section offers more affordable pieces.
Jewelry: The IFC Mall store features a fine jewelry department with brands like Repossi, Messika, and exclusive jade collections by Samuel Kung. Bespoke services, such as Vera Wang Love for weddings, are also available.
Beauty: A “Beauty Heaven” with premium brands (e.g., La Mer, Chantecaille, Tom Ford) and organic options (e.g., Uma Oil, Odacite). Book a Cosmetics Concierge appointment for personalized makeup lessons.
Homeware: The Pacific Place store specializes in luxury furniture and decor, perfect for elevating living spaces.
Services: Concierge services, such as bag storage and delivery to hotels (e.g., Four Seasons), enhance the shopping experience, especially for travelers.
Online Shopping: Lane Crawford’s website (www.lanecrawford.com) offers same-day delivery in Hong Kong and free returns, with up to 70% off during sales.
Tips for Visitors
Best Time to Visit: Weekdays before noon for a quieter experience, as weekends can be crowded, especially at Times Square.
Sales and Promotions: Check the website for monthly brand promotions or seasonal discounts (up to 70% off).
Dining: Visit SHÈ at the IFC Mall store for a luxurious dining experience with great views, perfect for a shopping break.
Accessibility: All stores are in major malls with MTR access. The IFC store is directly connected to Hong Kong Station, ideal for travelers with layovers.
Customer Service: Staff are known for their friendliness and assistance, but some reviews note inconsistent experiences with returns or online orders, so inspect items carefully before purchase.
Budget Consideration: Prices are high-end, with casual clothing starting at HKD 2,000. Window shopping is enjoyable for those not purchasing.
Potential Drawbacks
Customer Service Issues: Some shoppers report difficulties with returns or online order verification, particularly for international customers.
High Prices: The focus on luxury brands means items are often expensive, which may not suit all budgets.
Crowds: The Times Square location can feel crowded, with busy elevators and a compact layout on the second floor.
Contact Information
Phone: +852 2118 2288
Website: www.lanecrawford.com
Facebook: Lane Crawford (for updates on events like the La Mer Miraculous Clarity Pop Up Store)
Ellermann Flower Boutique
Lane Crawford is a must-visit for luxury shopping in Hong Kong, offering an unparalleled selection of designer fashion, jewelry, beauty, and homeware. Whether you’re at the flagship IFC Mall store or the homeware-focused Pacific Place, the blend of high-end products and innovative store design creates a memorable experience. Plan your visit, check for promotions, and enjoy the sophisticated ambiance of this iconic retailer.
